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Shivaii.com Privacy and Security Policy
At Shivaii.com, we take your privacy and security seriously and are committed to protecting your personal information. We feel it's very important that you understand exactly what information is collected when shopping online and how that information will be used. If you have any questions or concerns about our privacy and security policies or anything else on our site, please don't hesitate to contact us by e-mail at admin@shivaii.com
What Customer Information Does Shivaii.com Collect?
While maintaining our commitment to your privacy, we do collect personally and non-personally identifiable information about you. A detailed description of the types of information collected is outlined below.
Personally identifiable information includes your name, shipping address, billing address, e-mail address, and credit card information. We collect this information during the online checkout process so that we can properly fulfill your orders.
Non-personally identifiable information includes your browser type, domain name, IP address and how you maneuvered through Shivaii.com's web site. We collect this information so that we can identify general shopping and navigation patterns so we might better understand how to improve your experience with us.
What is the difference between Anonymous and Registered Shopping?
Once you reach the checkout phase of your Shivaii.com shopping experience, you will have the option to login as a registered shopper or purchase your products anonymously.
Registering one time with Shivaii.com allows you to expedite your future shopping experiences. During the registration process, you provide the personally identifiable information mentioned above (name, billing address, shipping address, e-mail address, daytime phone number and credit card information). The next time you return to Shivaii.com, simply enter your login and password and the rest of the information will be pulled from our database, allowing you to use our express shopping feature.
When shopping anonymously at Shivaii.com, it is still necessary to provide personally identifiable information in order to complete the commerce transaction. However, once the order has been placed, Shivaii.com does not hold your information for future use. When you return to Shivaii.com to shop again, you will need to re-enter all personal information.
How Can I Control My Information Online?
It's important to us at Shivaii.com that you have full control over your personal information. Therefore, we've installed a feature called "My Account" where you can access and update your information as well as control how that information is used.
How Does Shivaii.com Ensure the Security of My Credit Card Information?
Shiva International Imports is committed to handling your customer information with high standards of information security. We currently use Paypal as our merchant processing system.
PayPal automatically encrypts your confidential information in transit from your computer to the processing server using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to make your payment, the server checks that you're using an approved browser - one that uses SSL 3.0 or higher.
How and Why Does Shivaii.com Use Cookies?
"Cookies" are a type of information that is stored on your hard drive via your web browser. The "cookies" that Shivaii.com uses do not contain any personal data such as credit card information, passwords, or even your name or address. Cookies simply help us to identify your session on the site. They also help us maintain specific visit information about you without forcing you to register or to give personal information.
However, you should have the option of disabling "cookies" through your browser. This is a function of your computer, so the manner in which to turn the "cookies" off is quite individual and thus, cannot be addressed here. Please realize, if you choose to disable the "cookies" we will not be able to personalize your experience with us at Shivaii.com nor can we guarantee a complete login, registration or shopping experience.
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